Remote Control Licence

Question

How do I update the Ranger Remote Control Licence?

Symptoms

N/A

Cause

If your evaluation licence key has expired or you have purchased additional RRC licences, you can update your licence without removing the product and you can also distribute the licence file to the RRC clients updating their Licence too.

Resolution

Use PCILIC.exe to create a new licence file and then use RRC Remote Deploy to copy this to the workstations.

Instructions

• Open the Ranger Remote Control Deploy application and click Deploy. Then choose to deploy Ranger Remote Control Licence File
• Go to properties, under the General tab, enter a description. Then, browse to the folder that you created as your distribution folder. Make sure that the Restart Client option is selected and click okay.
• Select your domain or workgroup from the left-hand pane. Ranger Remote Control Deploy will then probe the machines in your domainworkgroup to check for operating system versions and if there is a pre-existing Ranger Remote Control client.
• When the probe is finished, select the machine(s) that you wish to deploy to, right-click on them and choose Deploy, Ranger Remote Control Licence File and then click on the Deploy button. The status window will come up and give you a real time status report of the installation progress.

Please note that Ranger Remote Control Deploy only works from NT based systems to NT based systems. Ranger Remote Control Deploy reads your domainworkgroup information using the Microsoft SMB. This means that any machines that you can find through Network Neighbourhood or My Network Places will also be visible in Ranger Remote Control Deploy. If the machines are not visible to you through Windows networking, then Ranger Remote Control Deploy will not see them either.

Testing

Reboot the client workstation and then retry connecting to the client.