Configuring RRC to allow multiple Tutors to connect to one Client

Question

Can an RRC client be controlled by multiple tutor machines simultaneously?

Resolution

It is sometimes necessary to allow more than one Tutor to view a Client at the same time. This is not configured by default but it is possible. To enable this functionality a parameter must be added to the Client configuration file.

Instructions

For every Client you want this functionality enabled you must do the following:

The client configuration file (client32.ini) stores major client functionality settings. The file includes a checksum. If the file is modified directly by a user the checksum will no longer be valid. In order for the client to use this file after adding the Shared1 option you need to run a utility called CKSINI.exe to update the checksum.

Below is a link to the utility which needs to be run in a command prompt.

The CKSINI.EXE utility is used to apply a new Checksum value to the Client configuration file.

The CKSINI utility is can be downloaded here.

The Syntax for the CKSINI utility is: CKSINI FILENAME

Where FILENAME is the path and filename of the Client Configuration file.

For the change to take effect you will need to restart the Client.

Testing

Once you have reconfigured the file you need to distribute the file to all the other clients you want this functionality on. You can copy the file manually into the RRC installation folder on each machine or use a logon script to copy the file alternatively you can use the Remote Deploy program to distribute the file for you.